49s Privacy Policy – Your Information is Fully Protected

📌 1. Introduction & Scope

This Privacy Policy applies to your use of the 49s betting platform (website: 49s.im). 49s is fully committed to respecting user privacy and protecting personal information.

By using our platform, you agree to this Privacy Policy. This policy covers the following:

• What types of information we collect.
• Why this information is collected.
• How your information is kept secure.
• What rights you have regarding your personal data.
• How to get in touch with us.

This policy applies to both Bangladeshi and international users and has been developed in compliance with GDPR and international data protection laws.

📥 2. What Information We Collect

49s collects only the information that is necessary. Collecting excessive or unnecessary data goes against our policy.

🎯 3. How We Use Your Information

Collected information is used solely for the following purposes:

• Account Management: To create and verify accounts and ensure secure login.
• Identity Verification (KYC): To meet legal obligations and prevent fraud.
• Transaction Processing: Deposits, withdrawals, and bonus payments.
• Customer Support: To address your questions and resolve any complaints.
• Security: To detect unauthorised access and fraudulent activity.
• Platform Improvement: To improve your experience on our platform.
• Legal compliance: To comply with regulatory requirements.

We never use your information for third-party advertising, and we will not send you any marketing communications without your consent.

🤝 4. Data Sharing & Disclosure

49s may share your information only in the following limited circumstances:

• Service Providers: Payment gateways and identity verification services — with access limited to necessary data only, under strict confidentiality agreements.
• Legal Compliance: Upon a court order or a lawful request from a regulatory authority.
• Security Protection: To prevent fraud, money laundering, and other illegal activities.

Outside of the situations above, your information is not shared with any party. We never sell, rent, or exchange your data for commercial purposes.

🍪 5. Cookies & Tracking Technologies

The 49s website uses cookies and similar technologies to enhance your experience. The cookies we use include:

• Essential Cookies: Login sessions and security tokens are essential for the site to function.
• Functional Cookies: To remember your language preferences and account settings.
• Analytics Cookies: To understand which parts of the site are used most — using anonymous statistics only.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain site features.

🛡️ 6. Data Security Measures

49s uses a multi-layered security approach to keep your data safe:

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Server Security: Firewalls, DDoS protection, and regular security audits.
• Access Controls: Only authorised staff have access to user data.
• Two-factor authentication (2FA): An added layer of security for your account.
• Regular Backups: Encrypted backups to protect against data loss.
• Security Testing: Regular penetration testing conducted by third parties.

In the event of a data breach, we will notify affected users within 72 hours and take all necessary action.

🗂️ 7. Data Retention Period

We retain your information only for as long as necessary:

• Account Information: For the duration your account is active and up to 5 years after closure (as required by law).
• Transaction Records: Minimum 5 years (in accordance with financial regulations).
• KYC Documents: 5 years after account closure.
• Customer Support Contact: 2 years.
• Website Logs: 90 days.

Once the retention period expires, data is securely deleted or anonymized.

⚖️ 8. Your Data Rights

Under GDPR and international data protection laws, you have the following rights:

To exercise these rights, email us at support@49s.im. We will respond within 48 hours.

🔞 9. Protection of Minors

49s is strictly for users aged 18 and above. We never knowingly collect information from minors.

• Age verification is mandatory at the point of registration.
• Any account suspected of belonging to a minor will be suspended immediately.
• Parents or guardians with concerns about their child's data can contact our support team directly.

🔄 10. Changes to Privacy Policy

49s reserves the right to update this Privacy Policy as needed. When changes are made:

• The "Last Updated" date at the top of the page will be revised accordingly.
• You will be notified at your registered email address if any significant changes are made.
• Continued use of the site after any changes constitutes acceptance of the updated policy.

📬 11. Contact & Complaints

For any privacy-related questions, requests, or complaints, please get in touch with us:

• Email: support@49s.im
• Subject: Send us a message with the subject "Privacy Request".
• Response time: Within 48 business hours.

We may need to verify your identity before processing your request. This is a security measure to ensure no one else can access your information.